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  1. #1

    Bug Report : Helix - In-Game Store

    Hello support.

    I hope you are well.

    I am a bit annoyed right now because I bought today the armor set of "Hades`s Champion" buy buying 1 050 Helix tokens for 10€. I got it as planed in my inventory and as a skin in my inventory.

    After closing the game and playing something else, I went back to A.Odyssey and once the game loaded my skins where gone. So I went inside my inventory and I can see the Armor Set BUT they are no longer available as Skin.

    I don't understand what happened. I check the menu in the category "owned" and it does state that I own the set but still not available in the "skin inventory". I restarted the game but still same problem.

    Can you help ?
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  2. #2
    Avatar de Angi_AN Moderator
    Fecha de Ingreso
    06 oct, 16
    Mensajes
    1,608
    Hello, to contact support you must send a ticket through their site: https://support.ubi.com/
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  3. #3
    Thank you for the link !
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